Robert Half Technology is looking for a Help Desk Analyst to support local and field users in a growing company. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Nashville, Tennessee, the Help Desk Analyst opportunity is a long term temporary-to-fulltime role. Key responsibilities - Independently investigate and implement solutions to technical issues - Contribute IT support for productivity software, operating systems, and a variety of other applications used internally - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - 1+ years of prior experience - Firm grasp of basic networking concepts - Prior experience with IT support ticketing systems - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications - MS Windows 7 in an Active Directory environment experience desired - Active Directory experience preferred - Critical thinking, problem solving, ability to work independently
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.