Scheduling Coordinator

Employment Type

: Full-Time


: Warehousing/Logistics

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Scheduling CoordinatorSenior Helpers - Madison is the premier provider for senior care.
We pride ourselves on providing the best possible care, exceptional case management, and caregiver training which exceeds others in the industry.
Our goal is to help provide a high quality of life for our clients.
We are all invested in each of our clients’ lives and in this community as a whole.
We are looking for motivated candidates to join our team as a Scheduling Coordinator! This role works with the Lead Scheduler to schedule and coordinate caregivers based on the assessments and careplans for all new and existing clients.
Full time Monday through Friday 8am-4:30pm.Knowledge, Skills and Abilities
* Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
* Must have experience using telephones with multiple lines, maintaining professionalism and patience with a fast-paced environment.
Ability to be flexible and adapt to new situations
* Ability to treat clients and employees with dignity and respect
* Excellent problem-solving abilities are a requirement, schedule conflicts will arise that will require creative solutions
* Ability to change as processes evolve
* Positively influence people and to demonstrate positive work attributes
* Handle on-call duty on a rotating basisEducation/Experience
* Associates degree or equivalent work experience
* A minimum of 1 year experience in the field of customer serviceBenefits
* Competitive wage for this non-exempt position
* Employer contributed health insurance, as well as other insurance options
* Paid Time Off (PTO), sick time, 7 paid holidays
* Quarterly bonuses based off of performanceAt Senior Helpers, we value our employee’s accomplishments and goals.
This position has room for professional growth.
Job Type: Full-TimeHours: 8am-4:30pm

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