• Shi International
  • $177,070.00 -177,070.00/year*
  • Flemington , NJ
  • Information Technology
  • Full-Time
  • 18 Brentwood Ct

Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million \"software-only\" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer:

Job Summary

The Microsoft Product & Licensing Specialist is a challenging & exciting position within a fast paced team environment. The Specialists on the team play a critical role in supporting SHI Account Executives, Licensing Executives, Inside Sales, and customers on a wide variety of Microsoft Products and Licensing. The Product & Licensing Specialist is exposed to a broad range of inquiries on various Microsoft topics and understands how the various product licensing use rights and agreements work together to help provide answers on pricing, and basic program terms and conditions. The specialist position is responsible for responding to inquiries on the complete family of Microsoft products, the Specialists will also own and manage a core set of specific products and be responsible for updating product information, updates and news internally.

Responsibilities/Job Function

Include, but are not limited to: Provide Licensing & Product information support to sales & customers Understanding License Entitlements and Transition as updated in the Product Terms Communicate product/program updates internally Engage in trainings to expand and strengthen product, licensing, and program knowledge Train and update SHI Support Team members on products supported and work in conjunction with our Licensing Executives or Marketing to deliver training to both internal and external resources on Microsoft Solutions

Qualifications/Minimum Skills Required

Ability to thrive in a team environment and also communicate individual tasks Initiative to be resourceful to research solutions Excellent time management, organization, and prioritization skills A desire to learn and expand current knowledge base Strong written and oral communication skills Willingness to adapt to changing business and support priorities Basic Understanding of Microsoft Volume Licensing Programs Experience with MS Office Tools Excel, Word, PowerPoint and Outlook Basic understanding of Microsoft Volume Licensing Programs Experience with MS Office Tools Excel, Word, PowerPoint, Outlook 4 Year Bachelor Degree Preferred Skills: Equal Employment Opportunity M/F/Disability/Protected Veteran Status
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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