About Simple Health. About You Add your resume and apply to jobs with your Glassdoor profile. Create Profile. Job. We're on a mission to build care that fits your life. Our business started as Simple Contacts, but is rapidly expanding into the Simple Health brand as we launch more direct-to-consumer medical services.. About the Role. Simple Health is seeking a Chief Operating Officer to oversee our operational organization, including: clinical operations, supply chain, patient support and vendor relationships.. The COO will be a key member of the leadership team, reporting to the co-founder and Chief Technology Officer. The COO will own daily operations and focus on aligning that with our strategic vision and product/marketing execution. The right candidate will be exceptionally patient-oriented, data driven and adept at recruiting, managing, and growing large teams.. Job responsibilities include but are not limited to:. Coordinate and lead Patient Support, Operations, and Clinical Services. Design a scalable operational organization and develop repeatable processes for how the company interacts with patients, physicians, providers and delivers services. Ensure that operational strategies are translated into specific objectives, measurable KPI's and plans with contingencies. Manage relationships with partners/vendors. Provide day-to-day leadership and management that mirrors the mission and core values of Simple Health. Grow, motivate and lead a high-performing team. Support expansion activities (investments, M&A, partnerships) and additional fundraising to enable Simple Health to meet growth and market share objectives. Foster a success-oriented, accountable environment within the company. Represent Simple Health with clients, investors, and business partners. Provide timely, accurate and complete reports on the operating condition of the company. Drive the company's operating capabilities to surpass patient satisfaction and retention, and company goals. 15+ years of operations experience, with 5+ years in a senior operational leadership role. Demonstrable competency in strategic planning and business development. Exceptional interpersonal skills. Prior start up experience a plus. Prior fundraising experience a plus. Inspires a team culture of execution, collaboration, accountability, and positivity. Prior experience working with medical providers preferred. Understanding of advanced business planning and regulatory issues. Solid understanding of data analysis and performance metrics. Experience with supply-side management and vendor relationships. Able to diagnose problems quickly and have instincts into potential issues. We think you should join us. Here's why:. We see things differently. That's why we're building a diverse culture - with people who bring unique perspectives & backgrounds to the table. We need a diverse team to build products that serve our diverse patients.. We're humans first, employees second. Work-life balance matters to us - that's why we require minimum vacation time, are flexible with when and where you work, offer paid parental leave & more.. We're building for longevity. Growth is not confined to job descriptions or teams, and we encourage continuous learning, both within your specialty and in other interests.. Health matters to us, including yours. We pay 100% of employee healthcare premiums and offer free contact lenses to our employees. Associated topics: administrative staff, administrative support, assist, asso, facilities, front office, food, operation, operational assistant, support
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