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JOB SUMMARY

The Spectrum Direct Sales Supervisor will support and assist the Spectrum Direct Sales Manager by managing the day to day activities of the Spectrum Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted sales goals

Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned

Recruit, interview, hire and train Direct Sales staff

Support of Direct Sales staff will consist of approximately 70% field work and 30% office work

Communicate territory assignments to residential sales representatives

Monitor the payroll process and ensure timely and accurate approval of all commission payments

Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

Assist with budget preparation and provide input on marketing issues and sales offers

Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

Ability to work outside for extended periods in any season and/or during inclement weather

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Ability to complete documentation accurately

Education

Bachelor?s degree in business or marketing, or equivalent experience preferred

Related Work Experience

Minimum of 1 year experience in outside sales

Certifications and/or Licenses

Valid driver?s license, satisfactory driving record within Company required standards and auto insurance

PREFERRED QUALIFICATIONS

Skills/Abilities and Knowledge

Knowledge of Direct Sales practices

Experience with consumer education of products and services

Knowledge of cable or telecommunications services

Vision ability close vision, peripheral vision, and ability to adjust focus

Related Work Experience

5+ years: Sales Supervisory experience preferred

WORKING CONDITIONS

Field and Office environment

Outside field environment with exposure to inclement weather

Travel as required

Must be able to work evenings and weekends. Occasionally required to work overtime as the business needs dictate


Associated topics: aflac, casualty, insurer, insurance, insurance agent, insurance field, life insurance, life insurance sales, medicare, medicare solution

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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