us | Assistant General Manager in Chicago, IL

Assistant General Manager

  • Sports Corner
  • $33,460.00 - 50,770.00 / Year *
  • Chicago, IL 60613
  • Full-Time
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POSITION SUMMARY: The Assistant Manager will be in charge of coordinating day to day restaurant operations, managing customer satisfaction, controlling costs through ordering and inventory while building a team first atmosphere.You must follow standard operating policies and procedures set forth by the company handbook.

DUTIES & RESPONSIBILITIES:

  • Hire, train, and develop all FOH positions
  • Delegate tasks to team and provide follow-up
  • Perform quarterly employee reviews
  • Provide open and consistent communication on goals during weekly team meetings
  • Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
  • Schedule all FOH positions, keep labor within budgeted cost
  • Ensure team provides fast, friendly, and accurate service by being present on the floor
  • Effectively handle customer issues and complaints
  • Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
  • Ensure product quality, restaurantcleanliness, maintenance and security standards are met
  • Assist with increasing comparable sales and deliver budgeted sales each period
  • Control cost of goods, variances and inventories within the establishment
  • Ensure proper cash handling and deposit procedures are followed
  • Ensure appropriate inventory and ordering systems are in place

QUALIFICATIONS/SKILLS:

  • Excellent communication skills toconnect effectively with customers and co-workers
  • Possessa positive attitude and ethics which support our values and culture
  • Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
  • Strong time-management skills; ability to multi-task, prioritize, and organize
  • Ability to stand/walk for approximately 8-10 hours per day
  • Available approximately 50 hours per week; able to work flexible hours necessary to manage and operate the restaurant effectively, including weekends and closing shifts as needed
  • Excellent leadership and organizational skills with attention to detail
  • Must have valid Food Handler Certificate from the City of Chicago and be TIPS certified
EDUCATION AND/OR EXPERIENCE:

  • High school diploma; college degree preferred
  • Minimum of 2 years restaurant management experience

More detail about Sports Corner, please visit
Associated topics: director food and beverage, general manager, general operations manager, grocery store manager, management, night shift manager, operations, restaurant general manager, shift leader, store manager


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.