• Structureline
  • $34,305.00 -64,540.00/year*
  • New York, NY
  • Customer Service/Call Center
  • Full-Time
  • 201 E 45th St

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We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and booking service requests.


Responsibilities:

  • Handle customer inquiries, service request, complaints, and book jobs
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Update social media
  • Outbound calls to inform clients of new services
  • Outbound follow up calls

?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Associated topics: agente de servicio al cliente, call center representative, call center specialist, customer care, customer service associate, service, service specialist, support, technical assistant, telephone

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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