Director of Membership
National membership organization has dynamic role available in NYC. The ideal candidate is a strategic thinker and creative problem solver. Deadline driven. Must have strong project management skills.
Essential Duties and Responsibilities:
? Collaborate and coordinate across multiple departments to ensure clear
communication, sharing of information and effective planning.
? Develop, communicate and implement membership strategy.
? Provide training to staff for membership transformation.
? Ensure unified systems and structures to foster cross-departmental
? Measure and report on membership trends with recommendations for
actions if necessary.
? Form a tailored membership experience that is informed by
research/information and reflecting the unique needs of our audience.
? Establish annual membership goals and ensure those goals are
communicated to all stakeholders.
? Bachelors degree or equivalent experience required plus one of the
following preferred: Certified Association Executive (CAE)
? 10+ years of progressive experience in membership
? 7+ years of people management experience
? Microsoft Office Products including Outlook, Word, Excel and PowerPoint
? CRM systems like NetForum, Salesforce, etc.
? Project Management Systems/Tools
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