Epic Program Director About Chartis The Chartis Group is a comprehensive advisory and analytics services firm dedicated to the healthcare industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, we help leading academic medical centers, integrated delivery networks, children's hospitals and healthcare service organizations achieve transformative results. We are comprised of uniquely experienced senior healthcare professionals and consultants who apply a distinctive knowledge of healthcare economics, markets, clinical models and technology to help each client address their most pressing issues. We question everything and apply thoughtful and rigorous analysis to each challenge, issue and opportunity. We are lucky to have extraordinarily talented people working in our firm all brought together around our unifying mission, a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues and our communities. In this way, we find that we are remarkably aligned with our clients. And that has made for achieving some truly great things. The Chartis Group has offices in Atlanta, Boston, Chicago, New York, Minneapolis, Portland, and San Francisco. Role Overview The Epic Program Director role requires an individual who is experienced in program management and change leadership and exhibits an advisory mindset, including the ability to rapidly assess situations and develop solutions aligned with the client s strategy and culture. The work focuses on assisting clients by partnering with executive sponsors, program leadership and steering committees on the strategic as well as tactical components of Epic related initiatives (e.g., operational readiness, governance, change management, benefits realization). Responsibilities Provide advisory services, establish trust-based relationships with client leadership. Assist in establishing foundational components (e.g. governance model, project communications, risk management plan, change management strategy, etc.) of strategic Epic implementations and improvement initiatives. Interface with all areas affected by an Epic program including executive leadership, IT and operational leaders, caregivers, vendors and affiliate partners. Ensure that the program is successfully completed per the plan, and in a manner consistent with organizational goals and objectives and the guiding principles established for the program. Manage and provide input for budget development, ensure a program stays within allocated budget proactively manage variances follow policies and procedures for procurement. Ensure financial records are complete, thorough, and submitted in a timely manner. Continuously monitor an Epic program s key issues, risks and decision making. Take the lead role to address critical issues, mitigate risk and ensure decisions are made in a timely manner. In a timely fashion, escalate issues that cannot be resolved by the program team. Drive high-level issue resolution and decision-making within the program s governance structure, guiding principles, decision model and communication plan. Ensure that a program s status, risks, issues, and successes are communicated to the program team, stakeholders, sponsors, steering committee and all levels of management and are documented appropriately. Ensure transparent communication with the team. Advise those accountable for leading key change management components such as advisory committees, operational improvement and readiness, communications, engagement and adoption, learning and training, and benefits realization. Maintain a collaborative culture that attracts world-class, passionate, and mission-driven consultants and makes Chartis a great place to work. Qualifications Desired Skills A combination of at least 10 years of healthcare consulting and health delivery operational experience, with an aptitude for healthcare IT and at least five years of a primary concentration on serving in a senior advisory role on large complex Epic implementations. Large Epic program management experience including operational readiness, leadership, governance, and strategic alignment, communications, change leadership, and benefits realization. Solid understanding and experience with Epic s product suite enterprise-wide, and a proven relationship with Epic program leadership. Demonstrated ability to work collaboratively with hospital departments andor medical practices and cross-functional teams, and to deliver projects on time and on budget. Demonstrated leadership, collaboration, project management, problem-solving, and influencing skills. Genuine passion for and commitment to the transformation of healthcare delivery. While formal clinical training and licensure is valuable to us and to our clients, it is not required. Requires 80 travel typically early-Monday through late-Thursday on the road. At The Chartis Group, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives the provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. 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