General Manager

The Container Store in Potomac, MD

  • Type: Full Time
position filled

Overview

What Will You Be Doing?

The General Manager is the leader of the store!

  • This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals.
  • Leads management team, including a Visual Sales Manager, and an Operations Manager.
  • Founded in 1978, The Container Store is the nations original and leading retailer of storage and organization products, offering innovative and multifunctional solutions designed to simplify customers lives, save space and, ultimately, save time. The Container Store has locations from coast to coast and a thriving online business.


    What We Stand For

    What you do matters. Experience The Container Stores employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose. We create exceptional customer service experiences while fulfilling our customers storage and organization needs. Living out our 7 Foundation Principles has landed us on FORTUNEmagazines list of 'Best Companies to Work for'year after year.

    Responsibilities

    In team management and development, you are

  • Building effective teams and developing talent.
  • Driving engagement by collaborating with the Area Director and Store Managers.
  • Communicating effectively with staff, Area and Regional Directors, and customers.
  • Instilling trust and ensuring accountability.
  • Leading by example on the sales floor.
  • In operations and financial responsibility, you are

  • Improving results by identifying and achieving payroll and sales goals for the success of the store.
  • Managing payroll expenses and labor plans efficiently and effectively.
  • The Benefits of Working Here

    Our benefits exemplify our commitment to an employee-first culture, ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:

  • Competitive Pay
  • Eligibility for monthly bonus, based on store performance
  • Medical/Dental/Vision Plans
  • Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 30% on Installation
  • Ongoing training, including our Leadership Development Program
  • Paid Time Off, plus Holidays
  • 401(k) plan and discretionary match
  • Employee First Fund: providing grants to employees experiencing unforeseen emergencies
  • Qualifications

    What You Bring to Us

  • You love to engage with people . Youre the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
  • You have at least ten years of leadership and coaching experience where youve focused on developing and nurturing your team to achieve goals together.
  • You have successfully guided great employees career growth and development.
  • You take communication to a new level . Whether its written or oral communication skills, you are a master.
  • You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
  • People say you have a heart for service . You love to sell . For you, its about learning what a customer truly needs and offering suggestions.
  • You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
  • You take pride in your work . Its your store!
  • You want to delight the people around you and cant wait to share that at The Container Store!
  • The Container Store promotes a smoke-free, drug-free environment.


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