• Tradeweb Markets LLC
  • Jersey City , NJ
  • Customer Service/Call Center
  • Full-Time
  • 10 Bayside Terrace


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We are seeking an Application Support analyst to join the Application Support team in Jersey City, NJ. The candidate will join a team that is the central point of contact for supporting technical aspects of the platform. The candidate will play a vital role in diagnosing and facilitating production issues as well as assisting all other teams in QA, development and client services. This role will give the candidate a well-rounded understanding of the retail fixed income market place and all of the technical aspects of the platform. Job Responsibilities Work closely with business and technology teams to analyze and resolve issues on the platform Provide day-to-day application level support for production incidents Develop new automation application tools and maintain existing automation tools. Provide a consistently high-level of service to all customers, internal and external Actively contribute to ongoing process improvement to help streamline the development life cycle. Bachelor s Degree completed or relative work experience required 3+ years of experience supporting large scale, interconnected web applications 3+ years of experience working with relational databases, preferably Oracle 11 Working knowledge of object-oriented programming, preferably Java and C++ Experience with continuous build and integration systems (e.g. Bamboo) Experience with multiple source control platforms (legacy and Git) Technical knowledge of Unix and Windows operating systems Demonstrated ability in scripting as well as Unix command tools Working knowledge of Fixed Income trading Experience with Elastic Search setup, configuration and operation desired FIX certification and troubleshooting experience desired Strong organizational and problem solving skills Good verbal and written communication skills Team player and detail oriented Ability to work in a fast-paced, often pressurized environment Experience being the go-to person for an application Must be willing to work some evenings or weekends for production code deployments and other support needs About Tradeweb Tradeweb is a leading, multi-asset class, electronic trading venue for fixed income, derivatives and ETFs. Tradeweb offers institutional, wholesale and retail market participants unparalleled liquidity, cutting-edge technology and a broad range of data solutions that deliver better price discovery, order execution and trade workflows. The company serves more than 2,000 clients including banks, mutual funds, hedge funds, pension funds, insurance companies, central banks, corporates, inter-dealer brokers, brokers, financial advisors and registered investment advisors in over 50 countries across the Americas, Europe and Asia. Tradeweb operates trading platforms in more than 25 products including government bonds, mortgages, corporate bonds, municipal bonds, interest rate swaps, credit defaults swaps rates, repurchase agreements and equity derivatives. In an average trading day, Tradeweb facilitates more than 525 billion in notional value traded. Tradeweb Markets LLC (\"Tradeweb\") is proud to be an EEO MinoritiesFemalesProtected VeteransDisabledAffirmative Action Employer. httpswww.dol.govofccpregscomplianceposterspdfeeopost.pdf httpswww.dol.govofccpregscomplianceposterspdfeeopost.pdf
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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