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  • Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Consumer Products & Mass Merchandising (CPMM) Center of Excellence and Expertise (CPMM-CEE)- affiliated with the Atlanta Field Office. The selection will be made and oversight of this position will be maintained by the Atlanta Office, but the physical location of this position will remain in Queens, New York.

    Responsibilities

    This position will allow you to use your expertise in administration to provide advisory and technical services to higher DHS officials within the scope of admissibility, entry and export of merchandise and revenue collection. This position starts at a salary of $85,810.00 (GS-12, Step 1) to $111,558.00 (GS-12, Step 10) with promotion potential to $111,558 (GS-12 Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by overseeing the delivery of services to customers by front-line employees in an effort to develop and plan process improvements.

    In this position, you will become a key member of a team of homeland security professionals responsible for a wide range of entry and control requirements. Typical work assignments include:

    Performing as the team leader to subordinates and the technical expert/advisor to supervisors, clients, team members and the public on all matters relating to entry processing Rendering advice and assistance on all types of entry issues; approving the use of various types of entries; special applications and permits pertaining to entries of merchandise of exceptional variety and unusual complexity; and resolving differences in opinion between lower-grade entry officers and the import community Authorizing the use of various types of entries involving special requirements, such as appraisement entries, twelve-month bond entries, and articles for use by the federal government and diplomatic officers of foreign governments Considering, evaluating and recommending decisions submitted by subordinates' team members on protest and other requests for reconsideration under the Tariff Act Responsible for the overall management of Automated Commercial System (ACS) operations in the absence of a supervisor.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    12

  • Requirements

    Conditions of Employment

    You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

    Qualifications

    Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Working knowledge of a wide range of CBP laws, regulations, policies, procedures and court decisions related to the admissibility, control entry and export of merchandise, import/export requirements of other agencies Understanding of tariff classification principles Operating the Automated Commercial System (ACS), including work and document flow Working experience with ACS modules such as AMS, cargo selectivity, entry summary selectivity, bond, drawback, liquidation, protest and quota
    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/10/2019.
    The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

    Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit .

    Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

    Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found . You must submit the supporting documents listed in the \"Required Documents\" section of this announcement. In addition, to be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher.

    Education

    Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

    Additional information

    Technical Training: You may be required to attend 2 weeks of paid technical training at the Federal Law Enforcement Training Center in Charleston, SC.

    This is a bargaining unit position.

    CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about including your rights and responsibilities.

    Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more .

    Please view the video to learn more about CBP's Office of Field Operations.

    Follow U.S. Customs and Border Protection on Twitter

    The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. , /, and possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.

    We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an online self-assessment questionnaire based on the competencies and/or knowledge, skills, and abilities listed below. You will receive a score ranging from 70-100 based on your responses. Your entire application package will then be reviewed. The final determination will be based on all the information provided in your application package.

    If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, see

    Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in their resume. The KSAOs are:

    Knowledge and ability to apply admissibility, control entry/export of merchandise, import/export requirements of other agencies, tariff classification principles and other legal issuances and related procedures. Skill in managing the work performed by subordinate team members to ensure compliance, high level customer service and efficiency. Ability to recommend and make changes in operating procedures consistent with established laws, policies and regulations.

    Background checks and security clearance

    Security clearance

    Drug test required

    Yes

  • Required Documents

    Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). NOTE: Resumes stored on USAJOBS will not automatically carry over to this announcement. You must upload your resume and any other applicable supporting documentation. Your responses to the job questionnaire: Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a current (or last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Veterans' preference points are not applicable to Merit Promotion announcements. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency Beginning and ending dates of appointment
  • Benefits


  • Associated topics: assist, intern, internship, learn, student, train

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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