Call Center Sales Manager

Employment Type

: Full-Time

Industry

: Miscellaneous



What you'll be doing...

As a Sales Supervisor in the Mass Markets area of Verizon Business Group, you'll be leading and inspiring a team of consultants to sell game-changing technology solutions in a call center. Verizon is evolving, and you will play a highly visible role in our future success building sales and retaining customers. We are also looking for people with positive outlooks and looking to step up into a management role. At Verizon, there are opportunities for advancement. We need future leaders!

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Manage a team of fifteen to eighteenconsultants.
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Motivate your team to deliver first-class customer service.
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Lead your team to maximize sales opportunities and hit targets
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Review and analyze call center reports.
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Provide regular feedback, identify coaching opportunities and manage the team's progress.

What we're looking for...

You'll need to have:

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Bachelor's degree or four or more years of work experience.
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Four or more years of relevant work experience.
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Knowledge of general internet concepts, such as data speeds, popular consumer apps and over-the-top (OTT) applications.
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Experience working with Microsoft Office applications, including Word, Excel and PowerPoint.
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Willingness to work flexible schedule to include nights and weekends as needed.

Even better if you have:

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A degree.
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Two or more years supervisory experience in sales support/customer service call center environment.
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Experience coaching and developing employees in a sales environment providing skills, support and motivation.
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Good oral and written communication skills.

When you join Verizon...

You'll have the power to go beyond - doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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