Telecommute Bilingual International Medical Genetic Testing Client Services Specialist
Employment Type: Full-Time
A healthcare company is filling a position for a Telecommute International Medical Genetic Testing Client Services Specialist.
Candidates will be responsible for the following:
Helping troubleshoot system issues and/or educating providers and patients
Facilitating clients during the entire sample to report process
Adopting a mindset of continuous process improvements
Must be able to travel 2-3 times per year for required CS Training
5+ years experience working in a client-facing, customer service role
2+ years of account management or client relationship experience
Fluent in another language such as Ukrainian, Turkish, German, Punjabi, Russian, French
Open to working some holidays, as needed to maintain region demand
Exceptional oral and written communication skills
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