TEMP Operations Coordinator

  • Year Up
  • $64,580.00 - 104,060.00 / Year *
  • 21 Warren St, New York, NY 10007
  • Full-Time

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Title: TEMP Operations Coordinator (New York, NY)

Office: New York, NY

Location: New York, NY

Career Stage: Coordinator

FLSA Status: Non-Exempt

Job Type: Regular Full-Time


The TEMP Operations Coordinator (New York, NY) directly reports to the Senior Director of Operations and Strategic Planning and will support the efficiency and growth of the site by implementing and improving processes and systems. This person will support the overall work of the team by executing and delivering on a range of responsibilities, including ensuring a smooth reception and office experience, working with external vendors, and supporting other projects as needed.

To be successful in this role, you'll be comfortable working independently and will thrive in a fast-paced environment where you're asked to wear multiple hats at once. Customer service and communication skills will always be top of mind for you, as you'll be working with both internal and external stakeholders on a regular basis. This is an ideal opportunity for someone who is interested in developing and strengthening their operational and project management skills in an entry level role.

In keeping with Year Up's values, the TEMP Operations Coordinator (New York, NY) will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.

* This is a one-year temporary position.


Office Support

* Open the office in time to greet staff, students, and visitors
* Maintaining the office by organizing and routing information
* Create a welcoming & professional atmosphere for visitors and staff
* Undertake special projects at the direction of the Executive Director and the Operations team
* Other duties as assigned


* Initiate and maintain vendor relationships (office supplies, catering, shipping, cabs, copiers, toner, etc.)
* Arrange catering orders for the office
* Process mail, including incoming, outgoing (mail, overnight packages, etc) and internal
* Schedule meetings/manage calendars
* Answer phones
* Book travel as needed
* Ensure the site's appearance is kept in a clean condition
* Support selection and maintenance of all equipment
* Reconcile and track petty cash and corporate credit card receipts
* Works with Operations team to manage & update operational procedures for various areas within Year Up such as Office Manual and Operations Manual

Reception Area Maintenance

* Open the office in time to greet staff, students and visitors
* Maintain the office by organizing and routing information, including incoming mail and courier services
* Create a welcoming and professional atmosphere for visitors, staff and students
* Liaise with Year Up staff and the building manager
* Initiate and maintain vendor relationships (office supplies, catering, shipping, cabs, copiers, toner, etc.)
* Provide full-day coverage at the desk, ensuring that no visitors are kept waiting
* Other duties as assigned

Site Team/Learning Community Member

* Serve as a coach/mentor for a small number of current students
* Join and sometimes facilitate weekly group sessions with students
* Participate in staff meetings and trainings


* Prior experience in an administrative role in an entrepreneurial nonprofit environment preferred
* Must have an eagerness/ability to identify administrative/procedural challenges and implement solutions
* Excellent organizational and project management skills
* Strong interpersonal, oral and written communication skills
* Excellent customer service skills
* Excellent attention to detail within a fast-paced and entrepreneurial environment
* Strong command of Microsoft Office applications and familiarity with database operations
* Flexibility and willingness to learn and work on different tasks as needed
* Ability to take initiative and manage multiple tasks and projects at a time
* Experience and poise dealing with staff, students and clients
* A professional and resourceful style with the ability to work independently and is comfortable in a close-knit team-oriented setting
* Able to lift 5-10 lbs
* A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
* Understanding of the Opportunity Divide and its drivers
* Commitment to diversity and inclusion


* Salary: Competitive and commensurate with education and experience
* Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
* Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
* Professional development: Funds available to support staff in achieving career objectives


Year Up is an award-winning national 501(c)3 organization with a mission to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies. Its holistic approach focuses on students' professional and personal development to place talented and motivated young adults on a viable path to economic self-sufficiency.

Year Up has served more than 19,500 young adults since its founding in 2000, and will serve more than 4,000 young adults in 2018 nationwide. Year Up currently serves 21 U.S. cities across 16 markets, including Arizona, Baltimore, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Year Up participates in E-Verify.

Please visit to learn more about working at Year Up, and to see a list of current opportunities.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.