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job id - 5000306313706 Job Description Serve guests in hospitable manner to ensure positive guest experience during arrival and departure. *Show guests to room assisting with their luggage. *Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. *Check luggage for hotel guests both for day and overnight. *Maintain the designated station in the lobby, standing alert to be easily summoned for fronts. *Open doors and greet guests in a friendly and courteous manner. *Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests. *Post the daily events board and entertainment board in the lobby. *Maintain an open communication line through all shifts by proper use of intershift log. *Deliver messages and valet to guest rooms. *Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles. *May perform the duties of a valet as required. *Assist front desk with key inventory twice weekly. *Comply with attendance rules and be available to work on a regular basis. *Perform any other job related duties as assigned.Experience, Skills and Knowledge *High school diploma or equivalent required. *Hotel experience preferred. *Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. for more details go to URL.
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